Trek Travel’s mission is to serve the people who passionately believe the world is best seen from the seat of a bicycle. We are looking for an energetic and customer service oriented Trip Consultant to join our team in Madison, Wisconsin. This important role is part of our inside sales team and is responsible for helping customers throughout the “life of a guest” experience. At Trek Travel, we think outside the box, continuously improve, encourage feedback and give it all we got, all the time, no exceptions. If you have what it takes to join our team and the desire to help shape Trek Travel’s future, we wish you the best of luck and look forward to your application! This is a salaried, full time position and is eligible for benefits. This position reports to the Sales and Guest Services Manager.
Excellent communication skills – verbal & written Customer service experience and CRM experience preferred. Expert attention to detail, efficiency and works with a sense of urgency. Takes initiative to continuously improve processes and is solution oriented. Driven by sales numbers and hitting sales goals. Team and company culture are important to you and you exude a fun and flexible attitude at all times. You rock a “how can I help” attitude in all situations.