We’re seeking an exceptional individual to lead our River and Water-Based Travel Programs in Alaska as well as our River Program across the Americas based in our headquarters in Emeryville, CA. Experience in the travel industry and substantial traveling is essential, and even more important is enthusiasm and commitment to the highest standards in the industry in sales, trip creation/management, team management and client service.
Key Competencies & Experience:
Develop and manage trips: itineraries, budgets, guides, vendors, quality assurance
Oversee regional team, including Sales and Client Services
Strong adventure travel experience including guiding and managing a vertical operation, with responsibility for fine-tuning existing trips and developing new trips from scratch
Update and oversee accuracy and currency of sales tools (itineraries, FAQs, pre-departure and final bulletins, training materials, etc.)
Build and maintain trip budgets and operate trips to the profit levels established in the budgets, including understanding of trip economics: yield, profits, volume, cost, set prices
Ability to work with dozens of vendors remotely, ensuring the highest standards in trip quality
Excellent people skills as liaison between office and guides/vendors including reviews & communications, negotiation of terms and conditions of services, and training of field staff
Good negotiator and strong relationship builder
Ability to manage multiple critical deadlines for various departments
Experience conducting competitive and regional trend analysis
Desire to design creative solutions for changing markets
Experience managing vertical operations especially oversight of ground staff and gear, field protocol and management of entire budget
Adept ability to build high level, custom itineraries utilizing existing ground operators as well as sourcing all aspects of itinerary from ground up
Enthusiasm for travel, especially small-group adventure travel
Experience guiding in the field, most notably in river and water adventures, as well as experience managing field staff and product
Excellent work ethic and commitment to the business
Ability to see the big picture and execute on it with team
Teamwork approach – strong initiative to develop vertical regional team as well as coordinate with sales and marketing teams to drive sales growth
Able to give and receive constructive feedback
Excellent multi-tasking and prioritization skills
Strong budgeting experience; managing vertical operations and ensuring profitability of individual trips and overall region
Exceptional communication skills, both written and verbal, with clients and colleagues
Solid computer and Internet skills (MS Word, Excel, Outlook, Internet, CMS, etc.)
An enthusiastic, positive attitude and can-do spirit
Additional Salary Information: MTS pays a competitive wage and incentive program. Excellent employee benefits package including comprehensive medical, dental and vision insurance and 401K.
Mountain Travel Sobek is the world’s leading adventure and experiential travel designer. We create award winning trips in the farthest corners of the world. We are the adventure travel partner for National Geographic Adventures and for the New York Times. Private clients range from discriminating global explorers and Hollywood A-listers to multi-generational families. Mountain Travel was founded i...n 1969 to promote the exploration, enjoyment and protection of the world’s mountain wilderness areas by enabling travelers to experience them for themselves. We led the FIRST commercial trek to Nepal’s Himalaya in 1969, quickly followed by the FIRST sailing cruise to the Galápagos Islands in 1970 and many other "firsts" in the years to come. Today, we remain the leaders in thoughtful, small footprint, sustainable experiential travel, using our 45 years of experience and expertise to offer more than 200 adventures in destinations worldwide.
RT @LynnGervais: Great opening address on Adventure #Travel. Lots of great info on motivation for travel.
Established in 1990, the Adventure Travel Trade Association (ATTA) serves over 1000 members in over 100 countries worldwide. Members predominantly include tour operators, tourism boards, specialty agents and accommodations with a vested interest in the sustainable development of adventure tourism. The ATTA delivers solutions and connections that propel members towards their business goals and the industry toward a responsible and profitable future.