Revealed America has an opening for a Trip Development (Sales) Specialist position effective July 9, 2018. Trip Development is responsible for managing a large number of inquiries, development and sales of custom itineraries and high-touch customer service.
Primary Responsibilities: Provide top notch customer service to agents and clients requesting custom itineraries. Develop a custom itinerary based on clients’ budget, wish list, family or group dynamic and preferred destination. Work within our reservations software to create, budget and price the custom itinerary. Communicate with agent/client to make any necessary adjustments and customizations to the itinerary until the sale has been finalized. Finalize trip sale, invoice and collect client payments.Liaise with all necessary suppliers, including hotels, guide services, and transportation providers, to book hotels, guided tours and other high-demand services.Communicate and work collaboratively with the Operations Team to deliver a flawless client experience. Develop, maintain and foster exceptional relationships with agents, hotels and vendors. Maintain an extensive regional expertise in designated regions as determined by the company. Research and seek new vendors and experiences as needed. Maintain and update content in database vendor files as needed, including tour descriptions, products, costs, and payment instructions.
Secondary Responsibilities: Assist operations team in booking of services for confirmed programs. Attend various trade shows and marketing events as needed. Inspect new or current properties and vendors as directed by Development or Operations Director.
The ideal candidate will have a minimum of three (3) years of travel industry experience in detailed, high-end trip development and sales for individuals or groups. In depth personal knowledge and travel experience in Alaska and the major U.S. National Parks is mandatory and strong working knowledge of the Pacific Northwest and Western Canada is preferred. The ideal candidate will be a highly organized, self-starter with strong written and verbal communication skills. Reservation database software experience also preferred, but not mandatory.
2 openings. Telecommuting is allowed.
Additional Salary Information: This is a salary based full time position.
About Revealed America
Revealed America creates and operates private custom tours in the western USA for active, curious and upscale travelers. Revealed America offers the very best of the western USA through its three product lines: National Parks Revealed, Revealed California and Revealed Alaska.
Revealed America is a member of the JG Worldwide. JG Worldwide helps the world’s most extraordinary destinations, properties and excursions succeed in a constantly evolving marketplace. Our sole focus – and passion – is to connect top travel brands with today’s travelers and travel professionals, to help tell their stories, build new networks and increase sales.
JG Worldwide offers a competitive compensation and benefits package including medical/dental insurance, pension, 401(k), generous vacation package and more.
JG Worldwide, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Established in 1990, the Adventure Travel Trade Association (ATTA) today is widely recognized as a vital leadership voice and partner for the adventure travel industry around the world. The membership and trade organization is designed to be a force for the industry and exists to drive thought leadership, industry promotion, and opportunities to network and convene globally to create trade and business health. It currently serves more than 1,000 members in 100 countries worldwide. The constituency is made up of tour operators, tourism boards, specialty agents, and accommodations all sharing a vested interest in the sustainable development of adventure tourism. Through its growing business services division, the ATTA delivers a portfolio of strategic solutions and a robust ecosystem of events around the globe. With specialized expertise in research, events, education, media, and promotion, the ATTA business service division is able to provide valuable solutions to a broad set of partners across many verticals of business.