Customer Service and Support, Marketing/Public Relations, Sales
4 Year Degree
Southwind Adventures specializes in nature, cultural and adventure tours throughout Latin America. We are a well-known US tour operator promoting first-class and luxury trips with expansion plans for Central America & Antarctica. Ecotourism/adventure travel is one of the most exciting segments of the travel industry. Southwind is a recognized operator in this field with over 29 years of quality service. We are looking for a person who knows and loves Latin America and is interested in a permanent position with a desire to grow with our organization.
Job Description: We are looking for a personable, organized and experienced marketing & sales professional currently residing in Ecuador, Peru, Chile or Argentina to join our team of travel specialists who enjoy sharing the wonders of Latin America with our discerning and adventurous clientele. The goal is to support Southwind’s sales efforts through upscale market presence and industry-wide recognition with outreach and online marketing, media relations and alumni referrals. The virtual position entails development, coordination, and successful execution of marketing strategies. Travel Consultants are in contact with travelers from first inquiry to post-trip evaluation, so we are looking for someone who can build long-term client relationships. Responsibilities also include: tour consulting, sales and customer service, answering requests, promoting trips, coordinating custom itineraries, follow-up with prospects, marketing outreach efforts, personal presentations and trade shows, air arrangements, sales literature updates, blog and newsletters writing, managing guest files, professional and timely client correspondence, troubleshooting unexpected issues and trip evaluation.
College degree in Business, Communications, Public Relations, or related field.
Must have a minimum of 3-5 years of recent and successful marketing & sales experience in similar positions preferable with US & Canada clientele in the adventure, ecotourism or luxury field. Group sales experience a plus.
Advanced computer skills with a proficiency in Windows-based applications (Word, Outlook, etc.).
Experience with CRMs, cloud-based filing such as Box.com and inventory management software.
Experience with upscale clientele, private clubs or travel agencies a plus.
Well organized, accurate with numbers and strict attention to detail.
Ability to prioritize and meet multiple deadlines under pressure.
Excellent written and verbal communication skills. English as a first language.
Motivated, self-starter, outgoing, goal and service oriented.
Enthusiastic and friendly personality with a high energy level.
Must have lived or traveled extensively in Latin America. Spanish or Portuguese language a plus!
Virtual workplace with the flexibility to work online.
Travel within the country of residence and to other destinations in Latin America for periods of up to 3-4 weeks, once per year.
Paid training/trial period of 1 month.
Ability to gain knowledge about the expanding adventure travel industry.
Hours & Salary: Part or full-time with flexibility of working schedule (Monday-Friday, 8am-5pm preferred). Salary, commissions and other benefits are negotiable. This is a results-driven position for self-confident and experienced professionals. Salary, commissions and other benefits are negotiable. A contract-basis position could be considered. Partnership opportunities may be available for qualified applicants.
IF REQUIREMENTS ARE MET, submit confidential resume and cover letter to the address below, explaining why you would like to work with Southwind and how you might benefit our company.
Please, no phone calls about this position.
Contact: Luis Felipa, Director of Operations & Owner at Luis@southwindadventures.com
Application Deadline: Aug 31, 2019 (The position may be available sooner for the right candidate).
Note: Southwind does not offer tour leader or guiding positions. We will communicate only with applicants that meet the listed requirements.
Telecommuting is allowed.
Additional Salary Information: This is a results-driven position for self-confident and experienced professionals. Salary, commissions and other benefits are negotiable.
About Southwind Adventures
Southwind Adventures specializes in nature, cultural and adventure tours throughout Latin America. We are a well-known US Tour Operator promoting first-class and luxury trips with expansion plans for Central America & Antarctica. Ecotourism/Adventure Travel is one of the most exciting segments of the travel industry.
Headquartered in Denver, Colorado, Southwind is a recognized operator in this field with 29 years of quality service. We are looking for a professional who knows and loves Latin America and interested in a permanent position with a desire to grow with our organization.
Established in 1990, the Adventure Travel Trade Association (ATTA) today is widely recognized as a vital leadership voice and partner for the adventure travel industry around the world. The membership and trade organization is designed to be a force for the industry and exists to drive thought leadership, industry promotion, and opportunities to network and convene globally to create trade and business health. It currently serves more than 1,000 members in 100 countries worldwide. The constituency is made up of tour operators, tourism boards, specialty agents, and accommodations all sharing a vested interest in the sustainable development of adventure tourism. Through its growing business services division, the ATTA delivers a portfolio of strategic solutions and a robust ecosystem of events around the globe. With specialized expertise in research, events, education, media, and promotion, the ATTA business service division is able to provide valuable solutions to a broad set of partners across many verticals of business.