You are a travel industry ninja, who lives for the art and science of operating extraordinary immersive experiences. You are an expert group travel operations professional and have the logistics on lock. You deeply understand the travel industry, the Guest experience and dynamics of group travel.
You deeply understand the operations of global travel, brand-focused experiences. You thrive on ensuring that every detail of a trip is communicated and executed to the highest standard.
You are a travel operations expert with global knowledge, established relationships and best practice processes. You are driven, consistent, organized, dynamic and creative. You’re ready to join the growing team of a travel startup and lead our Trip Operations.
What you’ll do:
Be part of the The Modern Adventure Experiences team that designs, operates and markets the travel and content experiences for our partners.
Report to the CXO as a key member of the team, running the trip operations of our Modern Adventure Experiences on all 7 continents.
Be responsible for the success of the operations process and full operations lifecycle.
Operate trips that span diverse, geography, audience segments, focus, personality and price points, while maintaining the quality and principles of a Modern Adventure Experience.
Represent the Modern Adventure brand tenets and those of our partners in the operations of our experiences.
Create and continually refine our operations process and communication strategy.
Own the big picture and every detail of our trip operations and trip quality standards.
Move from the strategic to the tactical with the ability to execute on both
Do great work and be great to work with
What We’ll Give You
Guidance, support, inspiration
A fast-paced learning environment
The opportunity to build something beautiful and make a difference
Exceptional travel opportunities
Paid holidays and vacation
A great place to work
What you’ll bring
Knowledge, Proven Success, a Process Road Map, Energy
7+ years of roles in the Travel Experience Field
Deep operational insight
A proven track record in the creation and implementation of Ops process, management and escorted group travel experiences
Deep connections to global luxury operators / DMCs
The ability to work in a fluid, collaborative environment and manage multiple projects simultaneously
Hustle, courage, humility
About Modern Adventure
Modern Adventure handcrafts extraordinary journeys with extraordinary people. We partner with tastemakers across many disciplines and with mission-driven companies who are doing remarkable things. It’s our job to create extraordinary travel experiences that bring our partners’ points of view, and why they exist, to life.
As a certified B-Corp, we believe in making a difference in people's lives. We have the privilege of working with some of the world’s most inspired and inspiring brands and we are fiercely committed to delivering exceptional experiences on all seven continents.
We’re also a start-up. That means we’re small, nimble, and about finding the right fit for our team. We want to build a company who dares to do big things and dreams of making a difference in the world. So do you.
Established in 1990, the Adventure Travel Trade Association (ATTA) today is widely recognized as a vital leadership voice and partner for the adventure travel industry around the world. The membership and trade organization is designed to be a force for the industry and exists to drive thought leadership, industry promotion, and opportunities to network and convene globally to create trade and business health. It currently serves more than 1,000 members in 100 countries worldwide. The constituency is made up of tour operators, tourism boards, specialty agents, and accommodations all sharing a vested interest in the sustainable development of adventure tourism. Through its growing business services division, the ATTA delivers a portfolio of strategic solutions and a robust ecosystem of events around the globe. With specialized expertise in research, events, education, media, and promotion, the ATTA business service division is able to provide valuable solutions to a broad set of partners across many verticals of business.