Administrative, Clerical, Support Services, Management
We’re seeking an exceptional individual to lead and grow a regional portfolio of travel programs, based in our headquarters in Emeryville, CA. Proven experience in the adventure travel industry and substantial travel history is essential. In-depth experience creating and managing travel experiences in Europe strongly preferred. The ideal candidate will bring an enthusiasm and commitment to the highest standards in the industry in sales, trip creation/management, team management and client service. This position will report in to the Senior Director of Product.
Key Competencies & Experience:
Minimum of 3 years proven experience developing and managing a portfolio of trips including responsibility for itineraries, budgets, guides, vendors, outfitters, and extensive quality assurance
Ability to oversee regional team, including Sales and Client Services as well as operations
Strong adventure travel experience including guiding and managing a travel operation, with responsibility for fine-tuning existing trips and developing new trips from scratch
Update and oversee accuracy and timeliness of sales tools (itineraries, FAQs, pre-departure and final bulletins, training materials, etc.)
Build and maintain trip budgets and operate trips to established profit levels, including the ability to understand trip economics: yield, profit, volume, cost, set pricing
Ability to work with dozens of vendors remotely, ensuring the highest standards in trip quality
Excellent people skills required as liaison between outfitters, including reviews and communications, negotiation of terms and conditions of services, and training of internal staff
Good negotiator and strong relationship builder
Ability to manage multiple critical deadlines for various departments
Experience conducting competitive and regional trend analysis
Desire to design creative solutions for changing markets
Adept ability to build high level, custom itineraries utilizing existing outfitters as well as sourcing all aspects of itinerary as a vertical operation
Enthusiasm for travel, especially small-group adventure travel
Excellent work ethic and commitment to the business
Ability to see the big picture and execute on it with team
Teamwork approach – strong initiative to develop regional team as well as coordinate with sales and marketing teams to drive sales growth
Able to give and receive constructive feedback
Excellent multi-tasking and prioritization skills
Strong budgeting experience; managing operations and ensuring profitability of individual trips and overall region
Exceptional communication skills, both written and verbal, with clients and colleagues
Solid computer and Internet skills (MS Word, Excel, Outlook, Internet, CMS, CRM etc.)
An enthusiastic, positive attitude and can-do spirit
Additional Salary Information: MT Sobek pays a competitive wage and provides an incentive program. Excellent employee benefits package offered including comprehensive medical, dental and vision insurance and 401K.
About MT Sobek
MT Sobek is the world’s leading adventure and experiential travel designer. We create award winning trips in the farthest corners of the world. We are the adventure travel partner for the New York Times Journeys and Smithsonian Active Journeys. Private clients range from discriminating global explorers and Hollywood A-listers to multi-generational families. MT Sobek was founded in 1969 to promote the exploration, enjoyment and protection of the world’s mountain wilderness areas by enabling travelers to experience them for themselves. We led the FIRST commercial trek to Nepal’s Himalaya in 1969, quickly followed by many other "firsts" in the years to come. Today, we remain the leaders in thoughtful, small footprint, sustainable experiential travel, using our 50 years of experience and expertise to offer more than 200 adventures in destinations worldwide.
Established in 1990, the Adventure Travel Trade Association (ATTA) today is widely recognized as a vital leadership voice and partner for the adventure travel industry around the world. The membership and trade organization is designed to be a force for the industry and exists to drive thought leadership, industry promotion, and opportunities to network and convene globally to create trade and business health. It currently serves more than 1,000 members in 100 countries worldwide. The constituency is made up of tour operators, tourism boards, specialty agents, and accommodations all sharing a vested interest in the sustainable development of adventure tourism. Through its growing business services division, the ATTA delivers a portfolio of strategic solutions and a robust ecosystem of events around the globe. With specialized expertise in research, events, education, media, and promotion, the ATTA business service division is able to provide valuable solutions to a broad set of partners across many verticals of business.